Neither Image Capture or Preview recognize that a scanner is attached. The list of recommended drivers for your product has not changed since the last time you visited this page. Posted on Dec 8, 5: It matches the product: Choose ‘Refresh’ to update the list. How does HP install software and gather data?

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HP PSC 1310 All-in-One Printer series Product Information

Modify your browser’s settings to allow Javascript to execute. Let HP identify any out-of-date or missing drivers and software.

Dec 11, Please use the product number and serial numbers of the new product to validate warranty status. Learn more about HP’s privacy policy. Downloaded the drivers directly from HP. The Virtual Agent is currently unavailable. Ps1310 11, 2: Please verify your product is powered on and connected, then try again in a few minutes.

Any warranty support needed would ppsc1310 completed by the third party that sold the product. The scan tab is not available for the printer in preferences. Posted on Dec 8, 5: This tool applies to Microsoft Windows PC’s only.


HP PSC All-in-One Printer series – Driver Downloads | HP® Customer Support

The serial number provided does not match the hl selected product. How does HP install software and gather data? The list of recommended drivers for your product has not changed since the last time you visited this page.

Select from the products you own. Solution and Diagnostic Data Collection. HP encountered an error while trying to scan your product.

Please try again shortly. This product has been exchanged for a new or refurbished product. How does HP install software and gather data? I gp not presented with an option to scan. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Select an operating system and version to see available software for this product. See your browser’s documentation for specific instructions. Warranty withdrawn refurbished product: The list of all available drivers for your product is shown above.


HP Customer Support – Software and Driver Downloads

Asia Pacific and Oceania. We were unable to ph any drivers for your product. To start the conversation again, psc13310 ask a new question. I’m actually at This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. This could take up to 3 minutes, depending on your computer and connection speed. Asia Pacific and Oceania.

Please make a different selection, or visit the product homepage. No software or drivers are available for this product with the selected operating system.